I had an AC leak in the fall of 2025 that resulted in significant water damage to my home in Fort Myers, FL. The team at Tower Hill (THIG) and especially Yanitza Diaz, our desk adjuster, were great to work with. Yanitza was available to take calls and when she was not at her desk, she returned calls and emails promptly. Overall the communication was excellent and that is not typically the case with insurance companies. Although claims take time to work through, we ended up dealing with the issues and put my home back together beautifully with Tower Hill stepping up on the cost of damages and repairs. -R. Wilson

Never had to submit a claim but when my property received unexpected damages, Tower Hill made the whole review process equitable and came through. If you have the opportunity to work with Richard Hutson, make sure you do. Extremely professional, very thorough and fair!