- Notify Tower Hill of damage as soon as possible by reporting a claim online or calling 800.342.3407 to start the claim filing process.
- Make temporary repairs in order to help avoid further damage, such as placing tarps on damaged roofs or boarding up broken windows. Hire only licensed, reputable repair companies and be sure to keep receipts for all repairs to provide to your claims adjuster.
- Take photos or video of damage prior to cleanup. If possible, do not throw away damaged items until the claims adjuster has reviewed them.
- Have your household inventory available for the claims adjuster, complete with photos/videos, receipts, and important information such as make and model numbers.
In partnership with Tower Hill, your insurance agent and claims adjuster are committed to helping you through the claim process step-by-step. Our goal is to ensure your claim experience is fair, accurate, and timely.