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What is the easiest way to file a claim?

Tower Hill Insurance
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Tower Hill Personal Lines property policyholders can file a claim online through Customer Portal by clicking on the “File a Claim” button after logging in. You can also track the status of your claim online 24/7 through your Customer Portal account at THIG.com.

Customers without Internet access can contact our Customer Service Center at 800.342.3407 for assistance.  If you have a flood or watercraft claim, please refer to the contact information below to report a claim:

ONLINE (or email)PHONE
RESIDENTIAL PROPERTYTHIG.com/report800-342-3407
Claims documentation, such as photos, estimates, and receipts, can be emailed to claims@thig.com. Be sure to include your claim number in the subject line.
FLOOD WITH Lloyd'sTHIG.com/report800-342-3407
TOWER HILL SPECIALTYTHIG.com/report888-795-7256
WATERCRAFT (SkiSafe)Skisafe.com800-225-6560
COMMERCIAL CLAIMSCommercialClaims@thig.com800-342-3407

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