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TYPES OF INSURANCE
   
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TYPES OF INSURANCE
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Tower Hill Press Release March 12, 2007: Partnership with Habitat for Humanity Tower Hill Press Release January 26, 2007: Florida's Recent Insurance Legislation |
| Q. | How do I make a payment on-line or by phone? |
| A. | To pay on-line using a Visa, Mastercard, a check, or a debit card (with the Visa logo), go to the Access Policy Information link on the left of this screen.
To register, you will need your policy number, agent ID, and property zip code; this information is located on your policy declarations page.
To make a premium payment by phone, please call Tower Hill's customer service center at (800) 342-3407, Monday through Friday,
between 8AM and 6PM (EST).
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Q. | I need to make changes on my policy (i.e., mailing address, billing plan, coverages, etc.). Who should I contact? |
| A. | Your insurance agent can assist you with making policy changes. For your convenience, your agent's name and phone number are listed on your policy declarations page and on your premium notices. |
| Q. | Where should I mail my payment? |
| A. | A payment coupon and envelope are included with each premium invoice, for your convenience. You may send the payment to Tower Hill Insurance Group, Inc., P.O. Box 105230, Atlanta GA 30348-5230. |
| Q. | What should I include with the payment? |
| A. | Please include your payment coupon, if available. Write your policy number in the memo field of your check. If you are sending a money order or cashier's check, be sure to also include your name as it is listed on your insurance policy. |
| Q. | My policy premium is paid by my mortgage company and I received a Notice of Cancellation for non-payment of premium. What should I do? |
| A. | Contact your mortgage company as soon as possible to confirm when they sent the payment to Tower Hill. If the mortgage company has already sent the payment, request that a copy of the cleared check be faxed to Tower Hill at fax number (352) 332-9999. Your policy number, your name (as it appears on your policy) and payment amount should be clearly identified on the fax. |